Donna joined the Erickson team in 2020. In her role as Learner Enrollment Support she assists learners in finding classes that fit into their busy schedules.
She was born and raised in the Canadian Prairies and studied psychology and sociology at the University of Alberta. Her desire to move out to the Lower Mainland, BC, led her to transfer her studies to Simon Fraser University in 2000. Her journey then pivoted and took her into sales and customer experience. Donna loves seeking out the latest research and best practices to improve customer experience.
When she’s not working in customer care, she is spending time with her family, reading books, meditating and doing yoga. She advocates for non-violent communication education, meditation and yoga in classrooms and workplaces.