CEOS and company owners often complain to me that they just cannot get their sales reps to pick up the phone and call their customer rather than relying so heavily on email. Members of the sales team tell me their bosses are out of touch and that prospects prefer email and rarely check their voicemail. So who is right?  

There are many benefits to being a professional coach, from the financial aspect to the personal satisfaction of seeing others reach their full potential. It is exciting to complete the extensive life and business coach training required for such an influential profession, plus the continual drive to learn more everyday keeps a coach motivated.

We arrived at the Singapore airport, going to Beijing. Marilyn and I have all our luggage in one cab. We got to the airport early, the airline says that Marilyn’s Chinese visa has expired. We thought it was handled when her Russian and Brazilian visas were handled - it wasn’t. They won't let her on the plane. We can’t go to Beijing.