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To have an understanding and to practice the Three Levels of Listening supports leaders, colleagues and team members to listen at a deeper level to ensure the speaker is truly heard. Listening at a Level Two or Level Three is having a Coach Position while listening. It is hearing beyond the words to capture the tone, mood, pace, energy and emotion.
As we move deeper into 2021, the dust has begun to settle on what was once a new reality.
In Erickson’s High Performance Team Coaching course, we emphasize the value of building team trust. What follows is called the RIDART framework, an effective team trust framework we use within team coaching.
Building real dialogue is a true art. It requires persistent, insightful listening and ‘fire lighting’ support from the team coach.
The world of work is changing in new and unprecedented ways. We are now working remotely, spending more time than ever in our homes, and trying our best to find a healthy new work/life balance. With all of this change, what are the skills team leaders can use to build great teams who will work together with shared vision during these challenging times?
As we enter April, Erickson's #CoachingCulture month, it is very useful to focus on key coaching culture questions.
How do you feel when you are asked and not told? The ability to ask open-ended questions (instead of closed) helps to expand the brain to explore possibilities.
Equally important to how leaders communicate with their teams is how leaders provide and receive feedback. Sharing clear, timely and specific feedback supports the individual to develop. The ability to ask questions and pause when giving feedback gives team members/colleagues the ability to think, share and grow.